.demande-hero{position:relative;height:70vh;min-height:600px;display:flex;align-items:center;background:linear-gradient(135deg,var(--primary),var(--primary-light));color:var(--light);overflow:hidden;padding-top:100px}.hero-particles{position:absolute;width:100%;height:100%;top:0;left:0;z-index:1}.hero-content{position:relative;z-index:2;display:flex;align-items:center;justify-content:space-between;gap:4rem}.hero-text{flex:1;max-width:600px}.hero-title{font-family:Montserrat,sans-serif;font-size:clamp(2.5rem, 5vw, 3.5rem);margin-bottom:1.5rem;line-height:1.2}.hero-title span{color:var(--accent);position:relative}.hero-subtitle{font-size:1.2rem;opacity:.9;margin-bottom:2.5rem}.smart-progress{margin-top:3rem}.progress-track{height:6px;background:rgba(255,255,255,.2);border-radius:3px;margin-bottom:1.5rem;overflow:hidden}.progress-bar{height:100%;background:var(--accent);transition:var(--transition)}.progress-steps{display:flex;justify-content:space-between;position:relative}.step{display:flex;flex-direction:column;align-items:center;z-index:2}.step-bubble{width:40px;height:40px;border-radius:50%;background:rgba(255,255,255,.1);border:2px solid rgba(255,255,255,.3);display:flex;align-items:center;justify-content:center;font-weight:700;color:var(--light);margin-bottom:.5rem;transition:var(--transition);position:relative}.step.active .step-bubble{background:var(--accent);border-color:var(--accent);transform:scale(1.1)}.check-icon{position:absolute;opacity:0;transition:var(--transition)}.step.active .check-icon{opacity:1}.step-text{font-size:.9rem;font-weight:500;color:rgba(255,255,255,.8)}.hero-illustration{flex:1;position:relative;height:400px}.illustration-img{width:100%;height:100%;object-fit:contain}.floating-elements{position:absolute;top:0;left:0;right:0;bottom:0}.floating-element{position:absolute;width:50px;height:50px;background:var(--light);border-radius:50%;display:flex;align-items:center;justify-content:center;font-size:1.2rem;color:var(--primary);box-shadow:0 10px 30px rgba(0,0,0,.1);animation:floatElement 8s ease-in-out infinite}.doc-icon{top:10%;left:-5%;animation-delay:0s}.calendar-icon{top:60%;right:-10%;animation-delay:1s}.chat-icon{bottom:-10%;left:20%;animation-delay:2s}.form-mode-selector{background:var(--light);box-shadow:0 5px 20px rgba(0,0,0,.05);position:relative;z-index:10;margin-top:-50px}.mode-tabs{display:flex;justify-content:center}.mode-tab{background:var(--light);border:none;padding:1.5rem 2rem;cursor:pointer;display:flex;align-items:center;gap:1.5rem;transition:var(--transition);position:relative;border-radius:var(--border-radius) var(--border-radius) 0 0;box-shadow:0 -5px 10px rgba(0,0,0,.05);text-align:left}.tab-icon{width:50px;height:50px;background:rgba(231,76,60,.1);border-radius:50%;display:flex;align-items:center;justify-content:center;color:var(--accent);font-size:1.2rem;transition:var(--transition)}.tab-content h3{font-size:1.1rem;margin-bottom:.3rem;color:var(--primary)}.tab-content p{font-size:.9rem;color:var(--text-light)}.tab-indicator{position:absolute;bottom:0;left:0;width:100%;height:3px;background:0 0;transition:var(--transition)}.mode-tab:hover{background:rgba(231,76,60,.05)}.mode-tab:hover .tab-icon{background:var(--accent);color:var(--light)}.mode-tab.active{background:rgba(231,76,60,.05)}.mode-tab.active .tab-icon{background:var(--accent);color:var(--light)}.mode-tab.active .tab-indicator{background:var(--accent)}.urgent-tab .tab-icon{background:rgba(231,76,60,.2);color:var(--accent)}.urgent-tab.active .tab-icon,.urgent-tab:hover .tab-icon{background:var(--accent);color:var(--light)}.urgent-tab.active .tab-indicator{background:var(--accent)}.dynamic-forms{padding:4rem 0;position:relative}.demande-form{display:none;animation:fadeIn .5s ease-out}.demande-form.active-form{display:block}.form-header{text-align:center;margin-bottom:3rem}.form-header .header-icon{width:80px;height:80px;background:rgba(231,76,60,.1);border-radius:50%;display:flex;align-items:center;justify-content:center;margin:0 auto 1.5rem;color:var(--accent);font-size:2rem}.form-header h2{font-size:2.2rem;color:var(--primary);margin-bottom:.5rem}.form-header p{color:var(--text-light);font-size:1.1rem;max-width:600px;margin:0 auto}.form-header.urgent .header-icon{background:rgba(231,76,60,.2);color:var(--danger)}.form-header.urgent h2{color:var(--danger)}.smart-form{max-width:900px;margin:0 auto;background:var(--light);border-radius:var(--border-radius);padding:3rem;box-shadow:var(--box-shadow)}.form-grid{display:grid;grid-template-columns:1fr 1fr;gap:1.5rem;margin-bottom:2rem}.form-group{position:relative}.form-group.floating-label{margin-bottom:1.5rem}.form-group.full-width{grid-column:span 2}.form-input{width:100%;padding:1rem;border:1px solid #ddd;border-radius:var(--border-radius);font-family:inherit;font-size:1rem;transition:var(--transition)}.form-input:focus{border-color:var(--accent);outline:0;box-shadow:0 0 0 3px rgba(231,76,60,.2)}.form-textarea{min-height:150px;resize:vertical}.form-label{position:absolute;top:1rem;left:1rem;color:var(--text-light);pointer-events:none;transition:var(--transition);background:var(--light);padding:0 .5rem}.floating-label .form-input:focus~.form-label,.floating-label .form-input:not(:placeholder-shown)~.form-label{top:-.6rem;left:.8rem;font-size:.8rem;color:var(--accent);background:var(--light)}select.form-input{appearance:none;background-image:url("data:image/svg+xml;charset=UTF-8,%3csvg xmlns='http://www.w3.org/2000/svg' viewBox='0 0 24 24' fill='none' stroke='currentColor' stroke-width='2' stroke-linecap='round' stroke-linejoin='round'%3e%3cpolyline points='6 9 12 15 18 9'%3e%3c/polyline%3e%3c/svg%3e");background-repeat:no-repeat;background-position:right 1rem center;background-size:1rem}.form-actions{text-align:center;margin-top:2rem}.submit-btn{background:var(--accent);color:var(--light);border:none;padding:1rem 2.5rem;border-radius:50px;font-weight:600;font-size:1.1rem;cursor:pointer;transition:var(--transition);display:inline-flex;align-items:center;gap:.8rem;box-shadow:0 5px 15px rgba(231,76,60,.3)}.submit-btn:hover{background:var(--accent-dark);transform:translateY(-3px);box-shadow:0 8px 20px rgba(231,76,60,.4)}.urgent-btn{background:var(--danger);color:#fff;box-shadow:0 5px 15px rgba(231,76,60,.3);transition:all .3s ease}.urgent-btn:hover{background:var(--danger-dark);color:#fff;box-shadow:0 8px 20px rgba(231,76,60,.4)}.checkbox-label{display:flex;align-items:center;gap:.8rem;cursor:pointer;color:var(--text-light)}.checkbox-label input{width:18px;height:18px;accent-color:var(--accent);cursor:pointer}.smart-assistance{padding:4rem 0}.assistance-card{background:var(--light);border-radius:var(--border-radius);box-shadow:var(--box-shadow);display:flex;overflow:hidden}.assistance-content{flex:1;padding:3rem}.assistance-content h3{font-size:1.8rem;color:var(--primary);margin-bottom:1rem}.assistance-content p{color:var(--text-light);margin-bottom:2rem}.assistance-buttons{display:flex;gap:1rem}.assist-btn{border:none;padding:1rem 1.5rem;border-radius:50px;font-weight:600;cursor:pointer;transition:var(--transition);display:inline-flex;align-items:center;gap:.8rem}.chat-btn{background:rgba(52,152,219,.1);color:#3498db}.chat-btn:hover{background:#3498db;color:var(--light);transform:translateY(-3px);box-shadow:0 5px 15px rgba(52,152,219,.3)}.call-btn{background:rgba(231,76,60,.1);color:var(--danger)}.call-btn:hover{background:var(--danger);color:var(--light);transform:translateY(-3px);box-shadow:0 5px 15px rgba(231,76,60,.3)}.assistance-illustration{flex:1;background:#f1f1f1;display:flex;align-items:center;justify-content:center}.assistance-illustration img{width:80%;height:auto}.toast-notification{position:fixed;bottom:20px;left:50%;transform:translateX(-50%);background:var(--primary);color:var(--light);padding:1rem 2rem;border-radius:var(--border-radius);box-shadow:var(--box-shadow);z-index:1000;opacity:0;visibility:hidden;transition:var(--transition)}.toast-notification.show{opacity:1;visibility:visible}@media (max-width:992px){.hero-content{flex-direction:column;gap:2rem;text-align:center}.hero-text{max-width:100%}.mode-tabs{flex-direction:column}.mode-tab{border-radius:0;justify-content:center}.form-grid{grid-template-columns:1fr}.form-group.full-width{grid-column:span 1}.assistance-card{flex-direction:column}.assistance-buttons{flex-direction:column}}@media (max-width:768px){.demande-hero{height:auto;padding:120px 0 60px}.hero-illustration{height:300px}.smart-form{padding:2rem}.form-header h2{font-size:1.8rem}}@media (max-width:576px){.hero-title{font-size:2rem}.hero-subtitle{font-size:1rem}.smart-form{padding:1.5rem}.assist-btn,.submit-btn{width:100%;justify-content:center}}.ai-chat-widget{position:fixed;bottom:20px;right:20px;z-index:999}.chat-toggle-btn{background:var(--accent);color:#fff;border:none;padding:12px 20px;border-radius:30px;cursor:pointer;display:flex;align-items:center;gap:8px;box-shadow:0 4px 12px rgba(0,0,0,.15);font-size:16px}.chat-container{width:320px;max-height:500px;background:#fff;border-radius:12px;box-shadow:0 8px 24px rgba(0,0,0,.15);overflow:hidden;display:none;flex-direction:column;margin-bottom:15px}.chat-container.active{display:flex}.chat-header{background:var(--primary);color:#fff;padding:15px;display:flex;justify-content:space-between;align-items:center}.chat-messages{flex:1;padding:15px;overflow-y:auto;max-height:300px}.chat-input{display:flex;padding:10px;border-top:1px solid #eee}#chat-input{flex:1;padding:10px;border:1px solid #ddd;border-radius:20px;font-size:14px}#chat-input:focus{outline:0;border-color:var(--accent)}#send-message{background:0 0;border:none;color:var(--accent);cursor:pointer;margin-left:5px}@media screen and (max-width:768px){#chat-input{font-size:16px}}@keyframes floatElement{0%,100%{transform:translateY(0) rotate(0)}50%{transform:translateY(-20px) rotate(5deg)}}.floating-element{animation:floatElement 8s ease-in-out infinite}.ai-chat-widget{position:fixed;bottom:30px;right:30px;z-index:1000}.chat-toggle-btn{background:var(--accent);color:var(--light);border:none;border-radius:50px;padding:1rem 1.5rem;display:flex;align-items:center;gap:.8rem;font-weight:600;font-size:1rem;box-shadow:0 5px 15px rgba(231,76,60,.3);cursor:pointer}.chat-container{display:none;position:fixed;bottom:90px;right:30px;width:350px;max-height:500px;background:#fff;border-radius:15px;box-shadow:0 10px 40px rgba(0,0,0,.2);overflow:hidden;flex-direction:column;z-index:1001}.ai-chat-widget.active .chat-container{display:flex}.chat-header{background:var(--primary);color:#fff;padding:1rem;display:flex;justify-content:space-between;align-items:center}.chat-messages{flex:1;padding:1rem;overflow-y:auto;background:#f9f9f9}.chat-input{display:flex;padding:1rem;border-top:1px solid #ddd}.chat-input input{flex:1;padding:.8rem 1rem;border:1px solid #ccc;border-radius:20px;margin-right:.5rem}.chat-input button{background:var(--accent);border:none;color:#fff;padding:.8rem 1rem;border-radius:50%;cursor:pointer}@media (max-width:480px){.contact-form,.demande-form,.form-container,.hero-content,.section{padding:20px!important;font-size:15px!important}h1,h2,h3{font-size:1.4rem!important;text-align:center}.btn,.button,input[type=submit]{width:100%!important;font-size:16px!important}.language-switcher{position:static!important;text-align:center;margin:10px 0}}